Help & Support

Contact our support team

We pride ourselves on having great customer support, providing concise and prompt help no matter what the query.

Before getting in contact, please make sure that you have read our frequently asked questions section.

Email us

Our email support staff are ready to help you resolve any issues that you may have when using Castle Casino. We are on hand 24 hours a day, 7 days a week!

General Enquires: support@castlecasino.com
Cashier / Billing Support: cashier@castlecasino.com
Suggestions: suggest@castlecasino.com
Promotions: promotions@castlecasino.com

Phone Us

Our telephone support is open between the hours of 9AM - 5PM GMT.

+44208 166 9991

Please note - The 100% sign-up bonus is currently manually processed by our cashier team, therefore it can take up to 24 hours to appear in your account, however likely a lot shorter. Feel free to play with your current deposit in the meantime, thank you for your patience.